Accurate Health Systems has proven results that demonstrate how increased patient satisfaction results in higher satisfaction scores. These lessons can provide a fresh insight into the approach with patients and can lead to a greater understanding of patients' needs and increased levels of compliance. The patient trust that evolves will create a foundation on which you can build for years to come.
e-MedResponse enables hospitals and every healthcare provider the power to provide service excellence to your customers and capture valuable insight into your organization's performance by accurately tracking customer complaints, compliments and inquiries.
The application is web-based allowing easy, but secure, anywhere access to quickly alter configurations or run reports without complication and without an IT staff!
e-MedResponse provides administrators with operational reports in real-time and driven by any parameters including most you can think of; such as, date-range, location, and results by question. Resultant reports may be immediately displayed for printing or e-mailed for timely implementation.
Feel free to contact us to learn more about e-MedResponse
- Accelerate service recovery by instantly escalating patient concerns
- Empower front line staff to take a more active role in patient satisfaction, safety and quality initiatives by moving feedback capture from a back-office to a front-line activity
- Improve patient relations & customer service by ensuring that every issue is escalated properly and no feedback falls through the cracks
- Resolve issues through automated alerts before they inflate into major problems
- Increase staff productivity with automated reporting capabilities and form letter templates
- Maximize resource utilization by quickly analyzing trends & patterns and deploying resources to the areas that truly need attention
- Easier compliance with regulatory bodies such as JCAHO, CMS, HIPAA and CCHSA by collecting data in the format and at the frequency they require
- Support and upgrades ensure that you can never outgrow the product
700 bed hospital, Chicago, IL
400 bed hospital, Milwaukee, WI
240 bed hospital, Elgin, IL
350 bed hospital, Columbus, OH
June 17, 2009 - Accurate Health Systems announces new First year free program to select institutions
In order to drive new business and allow for tight budgets to be leveraged, Accurate Health Systems brings e-MedResponse to the forefront of patient satisfaction management. New clients will receive a reprieve on all monthly subscription costs during the first 12 months of the program.
June 17, 2009 - Accurate Health Systems brings Patient Satisfaction program e-MedRounds to Major New York Hospital
Details to follow implementation.
April 14, 2009 - Accurate Health Systems announces new healthcare staffing program
With all of our experts in healthcare, we are constantly asked about referrals. We are now offering a direct placement model for nurses, medical techs, coders/billers and Patient Access personnel. These potential employees will be screened by experts and delivered with references. Our healthcare network allows for a quick review of potential candidates and trusted recommendations from local hiring executives.
March, 16 2009 - Accurate Health Systems unveils new Electronic Health Record or EMH/EMR Assessment tool kit.
Enable yourself with a software expert while choosing your EHR or EMR system. Accurate Health Systems believes that every institution or clinic that implements a new record management tool should consult with industry experts.
January 12, 2009 - Accurate Health Systems introduces new iPhone and Blackberry application for Nurse Rounding
Recognizing the growing use of handheld smart phones, Accurate Health Systems has developed a new Smartphone image which will allow for instant "sync" to its nurse rounding program (e-MedRounds) or patient satisfaction tool suite (e-MedResponse). While our clients do still use COWS (computers on wheels), some are migrating forward to the smart phone for data collection.
